Direct and Automated Communications
Effectively communicating with your respondents is one of the most important tasks in
maintaining a strong and active database. Thynkster makes this easy by providing a rich
text (HTML) templating technology, to personalize, customize, and reuse your templated
messages.
You can send e-mails directly from your Thynkster system and monitor the respondent activity in real time.
E-mail invites, confirmations, reminders, and thank-yous messages can be automated to go out to specific
respondents at the time you specify.
Furthermore, you can send text (SMS) messages from your system to notify and remind your participants.
This has proven to increase show rates and respondent satisfaction considerably.
maintaining a strong and active database. Thynkster makes this easy by providing a rich
text (HTML) templating technology, to personalize, customize, and reuse your templated
messages.
You can send e-mails directly from your Thynkster system and monitor the respondent activity in real time.
E-mail invites, confirmations, reminders, and thank-yous messages can be automated to go out to specific
respondents at the time you specify.
Furthermore, you can send text (SMS) messages from your system to notify and remind your participants.
This has proven to increase show rates and respondent satisfaction considerably.
Database Management
We offer a cloud-based software platform and services to help bring your respondent
database to life!
You maintain ownership and visibility of the data at all times. We never have, and never will be, in the
business of selling data. We focus on helping your database update itself, maintain itself, and work for
you instead of you working on the database.
By customizing the platform to your branding and your data collection preferences, the system becomes a
growing and contributing asset to your business. Your respondents will update their data and respond to
your requests around the clock, at their convenience.
Security
You are always in control of your data. With our flexible Roles and Rights management, you can decide
who can access or change your data. You can even lock down log-in access to certain specific locations
If you wish to know details about our data-center security, please contact us for the Security white-paper.
Implementation & Data Validation
Part of our initial interaction with you is to setup the system the way you want it with your specific
branding details then import and validate your data.
We start with over 20 profiles which you can easily modify and update as necessary. Our simple
instructions will guide you through the steps to create new profiles or modify existing ones.
We train you and help you with best practices to be productive right from the start.
Screening & Qualification
With our flexible screener technology, you can validate respondents and their profile data. Screeners can
automatically disqualify or qualify respondents into your recruiting lists, call lists, or other downstream
refinement processes.
Paperless Recruiting
We provide an eco-friendly, paperless recruiting process where all notes and information from each stage
of the workflow, are kept in the database for the managers to work with. This will save countless hours
transcribing notes or looking for lost information that ‘fell through the cracks’.
Searching and Sampling
We put all your data and information at your fingertips by providing various quick and easy search and
filtering options in an on-line spreadsheet grid.
With our easy-to-use search designer you can quickly create and save complex searches and gain insight
into how each criteria affects your final result.
database to life!
You maintain ownership and visibility of the data at all times. We never have, and never will be, in the
business of selling data. We focus on helping your database update itself, maintain itself, and work for
you instead of you working on the database.
By customizing the platform to your branding and your data collection preferences, the system becomes a
growing and contributing asset to your business. Your respondents will update their data and respond to
your requests around the clock, at their convenience.
Security
You are always in control of your data. With our flexible Roles and Rights management, you can decide
who can access or change your data. You can even lock down log-in access to certain specific locations
If you wish to know details about our data-center security, please contact us for the Security white-paper.
Implementation & Data Validation
Part of our initial interaction with you is to setup the system the way you want it with your specific
branding details then import and validate your data.
We start with over 20 profiles which you can easily modify and update as necessary. Our simple
instructions will guide you through the steps to create new profiles or modify existing ones.
We train you and help you with best practices to be productive right from the start.
Screening & Qualification
With our flexible screener technology, you can validate respondents and their profile data. Screeners can
automatically disqualify or qualify respondents into your recruiting lists, call lists, or other downstream
refinement processes.
Paperless Recruiting
We provide an eco-friendly, paperless recruiting process where all notes and information from each stage
of the workflow, are kept in the database for the managers to work with. This will save countless hours
transcribing notes or looking for lost information that ‘fell through the cracks’.
Searching and Sampling
We put all your data and information at your fingertips by providing various quick and easy search and
filtering options in an on-line spreadsheet grid.
With our easy-to-use search designer you can quickly create and save complex searches and gain insight
into how each criteria affects your final result.
Project and Workflow Management
With Thynkster, you can quickly and easily schedule individual or group study events.
You can publish event-specific recruiting links to Facebook, Twitter or any other web location
and track respondent activity in real-time. You can even limit the number of people who are
allowed into your mass recruited events once you reach the desired number of participants.
However, this is just the beginning. When you contact us, we demo the full suite of automation capabilities
to manage and categorize your respondents.
allowed into your mass recruited events once you reach the desired number of participants.
However, this is just the beginning. When you contact us, we demo the full suite of automation capabilities
to manage and categorize your respondents.
Measurement and Reporting
Thynkster makes it easy to measure your progress and your efficiency on an ongoing
basis. Our live dashboards provide information about your recruiting progress,
communication process or demographic information of your interest.
The Thynkster Report Center gives you an easy way to create and run powerful and sophisticated reports
of your database activity.
With our trend report capability you can track how metrics change over time, giving you a powerful way
to predict future database shortfalls and take proactive actions before those issues become significant
problems.
basis. Our live dashboards provide information about your recruiting progress,
communication process or demographic information of your interest.
The Thynkster Report Center gives you an easy way to create and run powerful and sophisticated reports
of your database activity.
With our trend report capability you can track how metrics change over time, giving you a powerful way
to predict future database shortfalls and take proactive actions before those issues become significant
problems.
Growth by Referrals
One of the best ways to increase the size and quality of your panel is to ask participants
that are already in your database, to provide referrals of their friends, family and
business associates.
The system provides several ways for members to make referrals and keeps track of the referral
relationships. Your team can use this information to control the qualification process of the new referrals,
before they enter the general population.
We have seen as much as 20% growth in database size, in just a week or two, as a result of these elegant
referral options.
that are already in your database, to provide referrals of their friends, family and
business associates.
The system provides several ways for members to make referrals and keeps track of the referral
relationships. Your team can use this information to control the qualification process of the new referrals,
before they enter the general population.
We have seen as much as 20% growth in database size, in just a week or two, as a result of these elegant
referral options.
Additional Business Opportunities
As your business grows with Thynkster, you can easily expand your offerings to various
geographical areas using on-line focus groups or bulletin boards. Respondents are automatically
redirected to the forums through the event management work flow.
Furthermore, Thynkster offers an Executive Recruiting module, which allows recruiters to search, target
and keep track of specific companies and their executives for high-value opinion studies.
geographical areas using on-line focus groups or bulletin boards. Respondents are automatically
redirected to the forums through the event management work flow.
Furthermore, Thynkster offers an Executive Recruiting module, which allows recruiters to search, target
and keep track of specific companies and their executives for high-value opinion studies.
Solutions
Phone Recruiting
Thynkster’s Call Center provides recruiters with an easy-to-use call tracking mechanism.
Recruiters see only the list they should be calling and can enter notes associated with each call they make.
Multiple recruiters can work on the same list and our locking mechanism prevents duplicate calls to the
same person. Furthermore, the Call Center manager can monitor the call activity of every recruiter.
same person. Furthermore, the Call Center manager can monitor the call activity of every recruiter.
Thynkster is a sophisticated, yet easy-to-use secure on-line database management system for
your respondent data. It is a complete solution to easily manage your recruiting work-flow.
The system was designed to be highly flexible, that way it can easily adapt to your particular
needs rather than you have to adapt to the system.
Call us today to request a demo and to show you how Thynkster can make it easy to get the
right people to the right place and the right time for your market research events.
needs rather than you have to adapt to the system.
Call us today to request a demo and to show you how Thynkster can make it easy to get the
right people to the right place and the right time for your market research events.
